Carry out tour guide training and optimize the explanation team

In order to further improve the comprehensive service quality and professional level of the tour guides in Puzhehei Scenic Area, and better promote the creation of 5A in Puzhehei Scenic Area. From June 19, 2020 to June 21, 2020, a 3-day tour guide service skills upgrading training will be carried out in the scenic spot. The main teacher of this training is Bi Songyun, general manager of Puzhehei Cultural Tourism Development Co., Ltd,42A certified tour guide (7 foreign language tour guides, 1 senior mandarin tour guide and 34 mandarin tour guides) participated in the training.

The purpose of this training is to enrich the knowledge connotation of tour guides in scenic spots, and to cultivate a team of tour guides with high quality, professional skills and strong service awareness for scenic spots, so as to improve the service level of Puzhehei scenic spots and improve the reception capacity of scenic spots. The training is conducted in the form of "theoretical teaching on-site training simulation exercise", which includes the basic knowledge of Puzhehei scenic spot and the introduction of scenic spots.

The teaching teachers combine the basic knowledge of scenic spots and many years of experience, and analyze the current tour guide environment in many aspects. He asked the trainees to provide better service for tourists from a more humanized point of view in the future.

Participants said that through this training, they have effectively improved their own business level and effectively enhanced their business skills. After the training, they will definitely integrate the knowledge learned into the actual work, and add to the 5A creation work of Puzhehei. A boost.